Client Experiences
What Our Clients
Have Said
Working through legal matters takes clarity and trust. These are some of the experiences clients have shared after working with zivantoes.
Back to Home14
Years in Practice
200+
Clients Assisted
4.8/5
Average Rating
96%
Would Recommend
Client Feedback
Client Testimonials
Feedback shared by those who have engaged zivantoes for legal matters across Singapore.
"We came to zivantoes after a regulatory notice raised concerns about how we were handling customer data. The team took time to walk us through each step — no jargon, no pressure. By the end of the engagement we had clear policies in place and a team that actually understood why they mattered."
Lim Teck Huat
Operations Director, Tampines
Data Protection & Privacy Counsel · February 2026
"I had been through two other advisors before finding zivantoes for our franchise expansion. The difference was in the attention to detail. The disclosure documents and territorial rights framework they put together were thorough and clearly written — something I could actually hand to a prospective franchisee with confidence."
Rajan Krishnamurthy
Founder, F&B Brand · Orchard
Franchise & Licensing Advisory · January 2026
"I needed a statutory declaration for a name change on my immigration documents and wasn't sure where to begin. zivantoes explained the process clearly during the first call, prepared everything within a few days, and made the witnessing appointment very straightforward. I appreciated that they didn't make me feel rushed."
Sunita Harjono
Individual Client · Bishan
Statutory Declaration · March 2026
"As a technology startup, PDPA compliance felt overwhelming. zivantoes structured the engagement so that we understood what was actually required for our stage of growth — not everything in the Act, but the parts that genuinely applied to us. That kind of proportionate advice made a real difference."
Joel Ng Wei Jian
Co-founder, SaaS Platform · one-north
Data Protection & Privacy Counsel · December 2025
"We engaged zivantoes to structure a licensing arrangement for our proprietary retail format. The advice was measured and straightforward. They flagged things we hadn't considered around territorial rights and the Code of Advertising Practice. The final documents were clear and practical. I would have liked a slightly faster turnaround, but the quality was worth the timeline."
Beatrice Tan Mei Ling
Retail Brand Director · Novena
Franchise & Licensing Advisory · January 2026
"I required a statutory declaration to support a lost original certificate. The process was handled with discretion and care. Everything was ready ahead of the estimated timeline and the certified copy I received was accepted without issue by the relevant authority. I would not hesitate to return if I need similar assistance."
Amir bin Mahmud
Individual Client · Jurong West
Statutory Declaration · February 2026
Detailed Accounts
Case Studies
A closer look at how zivantoes has assisted specific clients through their legal matters.
Challenge
Healthcare Technology Firm
A mid-size health-tech company had grown rapidly and accumulated personal health data from app users. An internal audit revealed that their consent collection and retention practices did not align with the PDPA. They needed a clear remediation plan before any regulator enquiry arose.
Approach
- Mapped existing data flows against PDPA obligations
- Drafted updated consent forms and data retention schedule
- Appointed interim DPO advisory support
- Delivered staff briefing on breach notification duties
- Produced a phased implementation timeline
Outcome
- Compliance gaps addressed within six weeks
- New consent architecture deployed across app platform
- Internal team equipped to maintain compliance independently
"We finished the engagement with a clearer understanding of our data obligations than we'd had in five years of operation."
— Head of Product, health-tech client
Challenge
F&B Franchise Expansion
A food and beverage brand with three established outlets wanted to offer franchise licences to operators in Singapore and the region. They had no existing franchise documentation and were uncertain about disclosure requirements, territorial boundaries, and how to structure royalty arrangements.
Approach
- Reviewed brand's existing trademark registrations
- Drafted franchise agreement with territorial rights clauses
- Prepared franchise disclosure document per Singapore norms
- Structured royalty and fee payment provisions
- Provided regulatory compliance summary for marketing materials
Outcome
- Franchise documentation completed in five weeks
- First franchise agreement signed within two months of engagement
- Clear framework to onboard additional franchisees independently
"Having all the documentation in order gave us the confidence to start conversations with operators we'd been holding off approaching."
— Founder, F&B franchise client
Get in Touch
Speak with Our Team
If you have a matter you'd like to discuss, or simply want to understand whether your situation falls within our practice areas, we welcome an initial enquiry. There is no obligation to proceed.
Send an EnquiryPhone
+65 6873 4129Office
16 Raffles Quay, #41-08
Singapore 048581
Hours
Mon–Fri: 9:00 AM – 6:00 PM
Sat: 10:00 AM – 2:00 PM
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